Portfolio Overview Demo

Apex Hospitality Group

Updated Mar 18, 2026 Live data
Total properties
10
Across 8 markets
Reviews monitored
10,050
Last 12 months
Avg sentiment
81%
Portfolio-wide positive
Needing attention
3
Properties flagged
Hotel City Booking Google Reviews Sentiment Status Updated
The Westfield Dallas Dallas, TX 6.8 3.2 820
57%
Urgent Mar 18
The Meridian Austin Austin, TX 7.4 3.6 1,140
64%
Urgent Mar 18
Riverside Inn Portland Portland, OR 7.2 3.5 650
64%
Watch Mar 17
Pacific Breeze LA Los Angeles, CA 7.8 4.0 980
80%
Good Mar 18
Citadel Downtown Chicago Chicago, IL 8.2 4.1 1,320
82%
Good Mar 18
Harborview Suites Seattle Seattle, WA 8.4 4.3 890
84%
Good Mar 18
Bayside Inn Miami Miami, FL 8.6 4.2 1,050
85%
Good Mar 17
Lakefront Retreat Minneapolis Minneapolis, MN 8.8 4.4 720
88%
Good Mar 18
The Grand Pacific SF San Francisco, CA 9.0 4.5 1,480
90%
Good Mar 18
Summit Lodge Denver Denver, CO 9.2 4.6 1,000
93%
Good Mar 18
!
The Westfield Dallas — Sentiment dropped below 60%
Sentiment has declined for 4 consecutive months. Top complaint: slow front desk service and parking issues. 12 negative reviews in the last 30 days.
!
The Meridian Austin — 8 unanswered negative reviews
Negative reviews on Booking.com and Google have gone unanswered for 14+ days. Competitors are responding within 48 hours.
!
Riverside Inn Portland — Google rating dipped to 3.5
Google rating dropped from 3.8 to 3.5 over the last 60 days. Three 1-star reviews mention cleanliness concerns.
Sentiment by property — last 12 months
Positive sentiment percentage per hotel
Grand Pacific SF Harborview Seattle Meridian Austin Bayside Miami Citadel Chicago Westfield Dallas Summit Denver Pacific Breeze LA Lakefront MN Riverside Portland
Top performers
Summit Lodge Denver
93% sentiment · 9.2 Booking · 4.6 Google
The Grand Pacific SF
90% sentiment · 9.0 Booking · 4.5 Google
Lakefront Retreat Minneapolis
88% sentiment · 8.8 Booking · 4.4 Google
Needs attention
The Westfield Dallas
57% sentiment · 6.8 Booking · 3.2 Google
The Meridian Austin
64% sentiment · 7.4 Booking · 3.6 Google
Riverside Inn Portland
64% sentiment · 7.2 Booking · 3.5 Google
Trend
Two properties declining for 4+ months
Westfield Dallas and Meridian Austin show sustained negative trajectories. Without intervention, both risk dropping below competitive thresholds in their markets.
Schedule GM reviews
Opportunity
Summit Lodge on track for brand award
With 93% positive sentiment and rising, Summit Lodge Denver is a candidate for "Property of the Year" recognition. Amplify their best practices across the portfolio.
Share best practices
Risk
Response rates vary widely across properties
The Meridian Austin has 8 unanswered negative reviews while Summit Lodge responds within 24 hours. Inconsistent response rates damage portfolio brand perception.
Standardize response SLA
Benchmark
Portfolio avg (81%) trails industry (84%)
The portfolio average positive sentiment of 81% is 3 points below the industry benchmark of 84%. Lifting the bottom 3 properties would close this gap entirely.
Target bottom 3 properties
Review Intelligence · Portfolio Overview · Rate Intelligence · OTA Rankings · Availability & Demand · Response Gap · Full Intelligence · Port Hotel Reviews · Port Hotel Rates