The OTA review data layer for hotels and the platforms that serve them.
Reviews from Booking, Expedia, Agoda, Google Hotels, TripAdvisor, Airbnb and more, delivered as a dashboard, an integration, or an API.
Trusted by teams at
Hotel reputation lives in many places. We bring them into one feed.
Reviews don't live in one place.
Booking and Expedia are where your guests book, and where their reviews carry the most weight. We pull from all the big OTAs, not just the easy ones.
Every OTA is its own puzzle.
Different layouts, different anti-bot tricks, different review fields. Building all of them yourself is a year of engineering before you read your first review.
Reply fast, or lose rank.
Booking and TripAdvisor push slow responders down the list. The clock starts the second a review lands, but most dashboards tell you the next morning.
A late review is a missed weekend.
If a 1-star review lands Friday and shows up on Tuesday, you've already lost a weekend of bookings. Reputation moves in hours, not days.
Same data layer. Three shapes.
Reputation data shows up differently depending on your team and your timeline. Pick what fits today, switch later. Most partnerships start with one shape and grow into another.
We build the dashboard.
Hosted on your subdomain. Your logo, your colors. Your team or your customers log in. We pull reviews from every OTA and keep them fresh. You don't touch a line of code.
- Live in 3 days on your real reviews, your real hotel
- Review Intelligence + Response Gap dashboards out of the box
- Best for hotels, hotel groups, and marketing agencies
What's standard,
and what we tailor.
- Reviews from major OTAs: Booking, Expedia, Agoda, Google Hotels, TripAdvisor, Airbnb
- Hotel meta-matching across sources so one property reads as one property
- Response status + response text per review, per source
- Traveler type, language, stay date where the source provides it
- Two hosted demo dashboards: Review Intelligence, Response Gap
- Sentiment scoring + theme extraction per review
- Historical depth + review-change tracking
- Real-time webhook updates on every new or edited review
- Bulk endpoints at portfolio scale
- BI integrations: Power BI, Snowflake, BigQuery, Looker Studio, Sheets
- Dedicated dashboards beyond the standard set
A 15-minute scoping call is all it takes to see what fits.
See it on real data.
Both demos run on a real hotel portfolio. Click through, click around, no signup.
Review Intelligence
Cross-OTA review trends. Theme shifts. Property-by-property comparison.
Open demo- booking8h 12m
- tripadvisor5h 48m
- google1h 52m
- agoda42m
Review Response Gap
Unanswered reviews by OTA. Response SLA at portfolio scale.
Open demoWhat's available, by source.
Coverage varies by OTA. Here's how the major ones break down today. New sources usually take days, not quarters.
Booking.com
Expedia
Agoda
Google Hotels
TripAdvisor
Airbnb
Trusted by teams at
Which sources do you cover?
Reviews from Booking.com, Expedia, Agoda, Google Hotels, TripAdvisor and Airbnb. Coverage detail varies by source; see the table above. New sources are added on customer demand.
How fresh is the data?
Real-time on request. For high-volume use cases, webhook-driven updates on review change are available as a custom add-on. No overnight batches, no caching tier between you and the OTA.
Can I get a hosted dashboard, or only API access?
Both, plus a third option in between. We deliver as a hosted dashboard, as an integration into your existing BI tools, or as a raw API you build on. See "Three ways to use StayAPI" above.
Do you white-label?
Yes. Hosted dashboards run on your subdomain with your colors and logo. API integrations are fully invisible to your customers.
How does pricing work?
Custom per use case. Hotels and groups priced per property; platforms priced on request volume. Book a call and we'll quote on the conversation.
Do you do sentiment analysis?
Not out of the box. It's a custom add-on we build per partnership, along with historical change tracking and dedicated webhook feeds. The base API is the data layer; sentiment is one of the things teams build on top.
Two ways to start.
Both end with reviews flowing.
Pick the path that matches what you're shipping.
Free dashboard for one hotel, in 48 hours.
Send us one property. We pull review data across every OTA and send back a private URL with real reviews on real data. Nothing to install, nothing to sign.
Book a demoKeys in your account in 30 seconds.
Create an account and your API keys are ready immediately. The docs cover authentication, every endpoint, and example responses. No call required.