Trip.com Looker Studio

Get Trip.com reviews into Looker Studio.

One endpoint call, the Looker Studio setup steps, and a field-to-column map. Then keep it refreshing on a schedule.

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The pieces

One source, one destination.

Trip.com Trip.com

Trip.com reviews skew toward Chinese and APAC travelers, a segment most Western OTAs underrepresent. Below, that review stream lands in Looker Studio row by row.

Looker Studio Looker Studio

Looker Studio reads best from a data source that refreshes itself. The reliable pattern is a Google Sheet in the middle: a script fills it on a schedule, Looker Studio treats it as a live table. In this guide it reads Trip.com reviews straight from the StayAPI endpoint.

The call

One endpoint returns Trip.com reviews.

The Trip.com Hotel Reviews endpoint returns clean JSON for one hotel. Send your key in the X-API-Key header. See the endpoint docs for every parameter.

Setup

Wire Looker Studio to the endpoint.

  1. 01

    Create a StayAPI account and copy your API key from the dashboard.

  2. 02

    Load the API response into a Google Sheet with the Apps Script below, on a time-driven trigger.

  3. 03

    In Looker Studio, add that sheet as a data source.

  4. 04

    Build your report; it re-reads the sheet on each refresh.

Config

Apps Script: fill the bridge sheet.

This uses the real endpoint URL with the example hotel id. Swap in your hotel id and your API key.

refresh.gs
function refreshData() {
  var url = "https://api.stayapi.com/v1/tripcom/hotel/reviews/702258";
  var response = UrlFetchApp.fetch(url, {
    method: "get",
    headers: { "X-API-Key": "YOUR_API_KEY" },
    muteHttpExceptions: true
  });

  var body = JSON.parse(response.getContentText());
  var records = (body.data && body.data.reviews) || body.reviews || body.rooms || [];

  var sheet = SpreadsheetApp.getActiveSheet();
  sheet.clear();
  sheet.appendRow(["retrieved_at", "id", "rating", "title", "text"]);

  var now = new Date();
  records.forEach(function (r) {
    sheet.appendRow([now, r.id, r.rating, r.title, r.text]);
  });
}

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Field mapping

Response fields to columns.

Each field from the Trip.com Hotel Reviews response, and a suggested column name.

Response field Column
hotel_id hotel_id
total_reviews total_reviews
id id
rating rating
title title
text text
date date
stay_date stay_date
reviewer_name reviewer_name
room_type room_type
travel_type travel_type
Result

What it looks like in Looker Studio.

The fields from the mapping above land as columns: hotel_id, total_reviews, id, rating. Refreshed on the schedule you set.

The columns you get

Every row is one hotel record from the Trip.com Hotel Reviews response. These fields become columns:

  • hotel_id
  • total_reviews
  • id
  • rating
  • title
  • text
Looker Studio showing Trip.com reviews

Get your key.

Sign up, copy your key into the snippet above, and pull live Trip.com reviews into Looker Studio.

01 · the fast path

Try it free

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  • Live API key in 30 seconds
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  • Same schema as paid
02 · talk to us

Talk through your pipeline

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